We'll take care of you. Member contact center representatives are available. Monday - Friday 8 a.m. to 8 p.m. and Saturday 9 a.m. to 4 p.m.

Member Contact Center

Speak with our Experts

Our financial experts are ready to answer your calls, texts, and emails.

Member Contact Center:

  • Call 801-621-4550 or 800-283-4550.
  • Text and online chat with our Contact Center team.
  • Hours: Monday-Friday from 8 a.m. until 8 p.m. and Saturday from 9 a.m. until 4 p.m.

Mortgage Service Center:

  • Call 801-786-8400.
  • Text 385-206-6780.
  • Email mortgagecc@gwcu.org.
  • Hours: Monday-Friday from 8 a.m. until 5 p.m.

Insurance Service Center:

  • Call 888-853-8992 for auto, homeowners, and other personal insurance questions.
  • Email personallinesinsurance@gwcu.org to connect with a local agent.
  • Free online quotes are available on the website for PC and laptop users.
  • Hours Monday-Friday from 8 a.m. until 8 p.m. and Saturday from 9 a.m. until 4 p.m.

Consumer Lending Center:

  • Call 801-621-4550, option 2.
  • Apply online.
  • Hours: Monday-Friday from 8 a.m. until 8 p.m. and Saturday from 9 a.m. until 4 p.m.

Security Alerts

Scammers are taking advantage of fears and confusion surrounding the COVID-19 virus outbreak. Goldenwest will never call or email members asking for sensitive information. If you receive a suspicious message from Goldenwest, forward it to memberservice@gwcu.org or call the Contact Center at 801-621-4550, option 3.